South Moon - Snore Spray

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order quickly, safely, and reliably across the United Arab Emirates.

Processing Time

Orders are processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays are processed on the next business day.

Delivery Time

Standard delivery time: 2–5 business days across the UAE.

Remote areas may require additional time.

Shipping Charges

We offer Free Shipping on most orders.

Any shipping fees (if applicable) will be clearly shown at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking number via email/SMS to track your delivery status.

Cash on Delivery (COD)

We offer Cash on Delivery service for your convenience.

Please ensure someone is available at the delivery address to receive the order.

Delivery Attempts

Our courier will attempt delivery 2–3 times.

If the customer is unavailable, the order may be returned to us.

Incorrect Address

Please ensure your shipping address and phone number are correct.

We are not responsible for delays due to incorrect details.

Damaged or Missing Items

If you receive a damaged parcel or a missing item, contact us within 24 hours of delivery with photos for quick support.

Contact Us

If you have any questions about shipping, feel free to contact our support team:

Email: arabshopper.store@gmail.com

Location: United Arab Emirates

We appreciate your trust and look forward to serving you.

Chosen by many happy customers across the UAE.

Return & Refund Policy

We want you to shop with confidence. If you are not fully satisfied with your purchase, we’re here to help.

Return Eligibility

You may request a return if:

• 
  The item is damaged, defective, or incorrect upon delivery.
  
• 
  The item is unused, in its original packaging, and in resellable condition.
  

Return requests must be made within 48 hours of receiving the order.

Non-Returnable Items

We do not accept returns for:

• 
  Used or damaged items caused by the customer
  
• 
  Items without original packaging
  
• 
  Personal care items that have been opened/used (for hygiene reasons)
  

Return Process

1. 
   Contact our support team within 48 hours of delivery.
   
2. 
   Share your order number and photos/videos of the issue.
   
3. 
   Our team will review and arrange pickup if approved.
   

Refund Policy

• 
  Once the returned item is received and inspected, we will process your refund.
  
• 
  Refunds are issued via Cash on Delivery reversal or bank transfer within 5–7 business days.
  
• 
  Shipping charges (if any) are non-refundable.
  

Exchange Option

If you prefer, we can arrange an exchange for the same item instead of a refund.

Important Notes

• 
  Items returned without prior approval will not be accepted.
  
• 
  Customers must be available for the scheduled pickup.

Every product is checked carefully to ensure high quality and customer satisfaction.

Premium quality products with fast UAE delivery and trusted customer service.

Orders are usually delivered within 2-3 business days across UAE.

Customer satisfaction is our top priority with every order.